Privacy policy

About us and this website

This website is operated by SparkStorm.  The website, and the SparkStorm business, collects information about you.  This privacy policy sets out how we handle the privacy of your information.

What personal data we collect about you

We may collect the following personal information:

• Your IP address (in server logs)
• Your name
• Your email address
• Your phone number
• Your address
• Your occupation and job title
• Your website domain name
• Photographic images for a biography
• Financial data such as payment related information or bank account details

How we obtain the personal data about you

We may collect or receive your personal data in a number of different ways:

• Where you provide it to us directly, for example by corresponding with us by email, or via other direct interactions with us such as completing a form on our website or registering for and using one of our online tools such as the HighQ portals;
• Where we monitor use of, or interactions with, our websites, any marketing we may send to you, or other email communications sent from or received by Norton Rose Fulbright;
• Publicly available sources – we may, for example, use such sources to help us keep the contact details we already hold for you accurate and up to date or for professional networking purposes, e.g. LinkedIn.

How we use your personal data

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us.  See below for our contact details.

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

 We will use your personal information to:

• analyse the use of our website;
• provide services to you;
• communicate with you;
• process payments from you;
• market our services to you.

Who we share your personal data with

We may share your personal data with 3rd party service providers who may faciliate our services or provide services on our behalf. 

How long we keep your personal data

We will retain your personal data for as long as is necessary to fulfil the purpose for which this data was collected and any other permitted linked purpose. Our retention periods are also based on our business needs and good practice.  Where your personal data is used in relation to a contractual obligation, this data may be retained for up to 7 years.

How we protect your personal data

We recognise that information security is an integral element of data privacy. While no data transmission (including over the Internet or any website) can be guaranteed to be secure from intrusion, we implement a range of commercially reasonable physical, technical and procedural measures to help protect personal data from unauthorised access, use, disclosure, alteration or destruction in accordance with data protection law requirements.

Information that you provide to us is stored on our or our service providers’ secure servers and accessed and used subject to our security policies and standards, or those agreed with our service providers.

Use of cookies

This website uses cookies to better the users experience while visiting the website. We ask that you accept the use of cookies on our website, or as an alternative, discontinue use of the website.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s Privacy Policy for further information.

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

How you can contact us

 If you have any questions about this Privacy policy or how we process your personal data, please contact us by sending an email to: hello@sparkstorm.co.uk.

You are also entitled to raise a complaint with the Information Commissioner’s Office (ICO) whose details can be found on the ICO Website.